Visit Our Store
Can't make it to the store? We have fast shipping!
Monday - Friday: 10:00 am - 5:00 pm | Saturday: 10:00 am - 5:00 pm
*Please allow two hours for pick-up orders
Closed all major holidays including: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year's DayPhone: 800 321 2142 or 330 626 5000
Phone Hours: Monday - Friday 8:00 am - 6:00 pm | Saturday: 8:00 am - 5:00 pm
Live Chat Hours: Monday - Friday 8:00 am - 7:00 pm | Saturday: 8:00 am - 5:00 pm
Simply contact us via call, click or text to place and pre-pay for your order. Allow our staff two hours to carefully and hygienically gather and package your items. Upon arrival go directly to our drive-thru area and remain in your vehicle while we load your order into your vehicle. In addition to frequent hand-washing our staff is actively sanitizing their hands prior to and after loading your order.
- CALL - Call us at 1-800-321-2142 for personalized shopping.
- CLICK - 24/7 online ordering at www.bigdweb.com. choose “Pickup – at our Streetsboro Retail Store”
- TEXT - Text 2 Order feature – Call us at 1-800-321-2142 to get set up with texting. Orders can be texted in and ready for drive thru or store pickup!
Items dropped off in our drive-thru for return must be accompanied by a receipt and customers contact information including email and phone number. Refunds will be processed within 48-72 hours.
For those who are unable or uncomfortable traveling to our retail store, we do offer same-day shipping world-wide on in-stock orders placed prior to 2pm EST.
Please be advised that due to increased demand for some cleaning and personal care products, we may be out of stock or may be limited sales on select items. Rest assured; we are working closely with our vendors to add more stock whenever possible. In the meantime, we encourage you to check our website often for updates on product availability.
The Paddock Saddlery is proud to serve our local and extended equine communities as we continue our legacy since 1976.